Hospitalisation /Medishield?

In 2005, our Health Minister in Singapore outsourced the medishield plus A and B to NTUC INCOME. Following that, we launched our ENHANCED INCOMESHIELD plan which can covers the hospitalization plans fully, including the DEDUCTIBLE and COINSURANCE by the rider (The only 100% fully covered plan in Singapore)

Certain qns to ask with rgds to my client’s response to yesterday newspaper on our incomeshield and living policy. I had immediately checked with our underwriters:

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1) if the incomeshield also covers hospital stay in community hospitals ?

Yes, the request must be done from referred by any govt/private hospitals prior before hand.
>> Medical treatment at community hospitals for rehabilitation is covered by the policy.
>> Nursing home charges is excluded by the policy.

2) what is NTUC’s clause and interpretation on pre-existing illness for enhanced incomeshield and living policy?

If the client has disclosed this existing medical condition to us and we have accepted the case, the claims will be paid.

Pre-existing Illness are conditions declared at the point of upgrading or application. Normally for Incomeshield, we do not cover pre-existing illness as the risk factor to cover the condition is higher. If Basic Medishield states a coverage, the claim will fall under Basic Medishield Claim and not the Incomeshield Policy Claim. We have attached the Pre-Existing Conditions Practice Notes for your reference.

3) for those who changed from Incomeshield Plan A to enhanced Plan Advantage, was there any change to the clause on “pre-existing illness” during the conversion?

Lateral upgrade is covered from Plan A to enhanced Advantage Plan.

Generally during lateral enhancement, we will base on the existing coverage. Should there be an existing exclusion, the enhanced policy will still enforce the exclusion. For upgrading to a higher policy and a pre-existing illness is declared, it depends on our underwriters to exclude the particular condition.

If the current policy does not consist of exclusion of the particular condition but upon upgrading, is declared. Normally the condition is not covered under the enhanced incomeshield policy but it will still be covered based on the previous policy.

E.G IncomeShield Plan B(ISBB) - No Exclusion
Upgrade to Enhanced IncomeShield Basic(ISEB) - High Blood Pressure Excluded

Any claims on high blood pressure will not be covered by ISEB but will be covered under ISBB.

4) Does a Life Insurance covers for stage 2 and 3 of cancer ?

As for Living policy, if the doctor confirmed ph’s condition as cancer which is malginant and invasive. It is covered under the DD coverage. Normally cancer stage 2 or 3 is already invasive. For Stage 1, mostly treatments can be done at hospitals and this covers falls under our enhanced incomeshield

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Hence it is always very important to cover both:

1) enhanced incomeshield plan for full hospitalization coverage

2) Living Policy for critical illness coverage (as newspaper articles we had shown to some of the clients, a cancer patient can usually use up as high as $200,000 of expenses.

Below are some of the plans we do cover for such conditions:

A) Our Lady plus covers 10 common lady illness coverage including, Breast Cancer and complications arising from preganancy

B) Enhanced Incomeshield (fully covered hospitalisation):
http://www.income.coop/insurance/enhancedshield/

C) 20 yrs payment for whole life coverage against 30
illness/PTD/Death (NEW and most reasonable priced in Singapore!):
http://www.income.coop/insurance/LPliving/

D) Personal Accident Infectious Disease
http://www.income.coop/insurance/PAID/:

For more details from Singaporean, may feel free to drop us a mail at gavingz@income.com.sg or HP 8128 2803.